Mona Lisa

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  • Repairs or Replacement Request

    We support our products that are sold to customers. Products are designed to meet the industrial standard at 30,000 hours MTBF. In case of a product failure related to manufacturer defect, our stan...

  • Perform a Hard Reset on an iPad

    Many things can go wrong with electronics over time. Performing this reset function is Step #1 in ALL troubleshooting scenarios as it can correctly fix a majority of the issues that arise with litt...

  • Error Message

    An error message can occur if a problem causes your device to shut down or restart unexpectedly. You might see a blue screen with a message that your device ran into a problem and needs to updated....

  • Connectivity Troubleshooting Guide

      1.1 Possible causes • You may have entered the incorrect password for the 2.4GHz network. • Some routers are capable of operating at other frequencies. Sometimes networks on other frequencies wi...