Change requests can be sorted into different categories, depending on the objective of the change. Here are the four key types of change requests to be aware of. Each of these four can apply to both projects and organizations as a whole.
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- Normal Change: A normal change request addresses a significant alteration to operations, existing systems, infrastructure, etc. This type isn’t uncommon, but it does imply substantial, far-reaching changes need to be made. And, as you can imagine, normal change requests often result in additional ones.
- Standard Change: A standard change request proposes a low-risk change that occurs often. As we’ve discussed, many changes are perfectly natural over the course of a project or in an organization. These changes can be thought of as evolution. They are proposals outlining what needs to be modified, but the modification itself will follow a preexisting system.
- Major Change: A major change request proposes a significant change that will require substantial financing. Major changes pose a high risk, but they can also reap high rewards. These changes don’t occur often, and if they’re handled poorly, they can do serious damage. That being said, they’re necessary to make extreme modifications.
- Emergency Change: An emergency change request is a high-priority proposal for immediate change. This type is generally the result of a mistake or something not going as planned and can be used to prevent these unexpected circumstances from wreaking havoc.
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